To use our service, you must be at least 18 years old and be legally able to enter into a contract with us in the United Arab Emirates (UAE). This agreement is subject to the laws of the United Arab Emirates and any disputes are subject to arbitration in the UAE courts. If there are any disputes with respect to terminology the English version of this contract takes precedence. We grant you the right to use our service based on the subscription model you have signed up to for as long as the period of your payment validity or until the contract is terminated by either party.
Nothing provided by Taxify including, but not limited to, information given over the telephone, sales and marketing literature, price lists and other information constitutes a contractual offer capable of acceptance. Your Order constitutes and contractual offer that we may, at our discretion, accept. A legally binding contract between you and Taxify will be created upon our acceptance of your order, indicated by our order confirmation. Order confirmations will be provided in writing by email. The Price of the Services will be that given by our salespeople at the time of your Order. Our prices may change at any time but the changes will not affect any orders that we have already accepted. All prices exclude VAT. If the rate of VAT changes between the date of your order and the date of your payment, we will adjust the rate of VAT that you must pay. Changes in VAT will not affect any Prices where we have already received payment from you. If you do not make payment to us by the due date as shown in your invoice, we may charge an administration fee of 50AED per missed payment. You are granted the right to use our service for the purposes outlined by Taxify on our website www.Taxify.ae. In certain instances, we may update our terms and conditions and when we do so we will do our best to notify you.
You are responsible for keeping up to date with Payments to Taxify. Keeping regular backups of any data entered into Taxify or generated by Taxify (including invoices, receipts, text, financial records, VAT returns, Audit files etc). We are not responsible for any data loss or downtime caused by Taxify. Protecting your user name and password (including making a "strong" password" which is not easy for others to guess).
You are responsible for providing up to date, accurate and complete information on the Taxify System. Remember the value of Taxify is only as good as the data that goes into it. You may be using Taxify to help in your VAT returns in the UAE but the output of the returns are dependent on the accuracy of the data that goes into it. Also note a VAT return can only be complete if you are entering all of the data for an entire VAT period. If you are starting to use Taxify in the middle of a VAT period it is your responsibility to calculate the data for the period of the return you completed before using Taxify. Do not use Taxify for any VAT related calculations outside of the UAE.
It is your responsibility to verify the accuracy of any data generated by Taxify (including but not limited to; VAT returns, invoices, quotes, expenses, audit files, credit notes, customer balances and payment data etc). You are not permitted to copy, reverse engineer, distribute, modify or change any Taxify content or intellectual property without explicit written permission from us. You are responsible to ensure you are not using our service for any illegal activity in any country or state. You are responsible for paying any applicable taxes when using our software in the appropriate geographical location for you. You are not permitted to breach any of the security of our system via hacking or reserve engineering Taxify. You agree that you will not copy or resell our software to any third party. Users are not permitted to upload any data, pictures or files that contain malicious files, illegal content or offensive material.
We try where we can to integrate with many third party technology such as other accounting software, Point of Sales technology and Enterprise Resource Planning software’s (ERPs), where there is any integration with Taxify and another third party software you are responsible for the data accuracy and completeness coming into Taxify. You are also responsible for the verifying the accuracy and completeness of any data from Taxify into the third part applications that you may use.
Taxify is not a Tax advisor, we do not provide accountancy or Tax advice and take no liability for you using our software. By using Taxify you indemnify us against any and all losses, costs, expenses, demands or fines that have come as a result of using Taxify Software. Taxify is provided on an "as is" basis and we take no liability for users using the software including in the case of negligence on the part of Taxify or the user. We take no liability for any loss of profits, loss of savings, loss of revenue, fines incurred, legal action upon the user, indirect or inconsequential damages, reputation damage or any other losses caused by using Taxify. We take no responsibility for any accounting or Tax (including VAT) related issues such as incorrect VAT filing, fines imposed by any third party (including the Federal Tax Authority or any other entity) to the user. We take no liability for the loss or corruption of any data held or generated by Taxify. The user is required to take regular back ups of any data used within or created by Taxify.
For the avoidance of doubt, Taxify is not a professional services firm and we do not claim to provide Accountancy or Tax Advice. Any data provided such as VAT returns or customers balances must be verified by the user before taking action such as filling with the government or dealing with customers. Taxify does not warrant that the system or service is free from defects, bugs, security flaws, viruses or any other issues related to the service. It is the responsibility of the user to ensure compliance with any legal obligation and reporting matters. Any claims relating to Taxify and its software, the user agrees will be limited to the subscription total paid by that user for the prior 12 months.
In some instances we have partners who provide external advice or services advertised on our website. We are not liable for any of services rendered by any of these third parties and take no liability should the user engage their services.
We are constantly striving to improve our service to you and as a result we sometimes may need a little bit of downtime to upgrade our system. We do not take any responsibility for you not being able to access data during these downtimes or due to system unavailability. Taxify does not take any liability for any data loss as a result of a system error, upgrade, crash or any event which may cause data loss or corruption. Users should back up all of the data held in Taxify regularly and keep copies as required. We do not provide any compensation for any downtime, data corruption or data loss.
We often provide Beta versions or free trials of our software, please do use them but at your own risk. If you do not wish to subscribe to Taxify after any trial or Free period you will not be able to access or retrieve any data after the end of the free period.
We may transfer (assign) our obligations and rights under these Terms and Conditions (and under the contract, as applicable) to a third party (this may happen, for example, if we sell our business). If this occurs, you will be informed by us in writing by email. Your rights under these terms and conditions will not be affected and our obligations under the terms and conditions will be transferred to the third party who will remain bound by them. You may not transfer (assign) your obligations and rights under these Terms and Conditions (and under the contract as applicable) without our express written permission. The contract is between you and us. It is not intended to benefit any other person or third party in any way and no such person or party will be entitled to enforce any provisions of these Terms and Conditions. No failure or delay by us in exercising any of our rights under these terms and conditions means that we have waived that right, and no waiver by us of any breach of any provision of these Terms and Conditions means that we will waive any subsequent breach of the same or any other provision.
You are able to terminate your contract with 1 months notice if you are on a monthly subscription model, or at the end of the paid subscription if you are on a yearly contract. There is no refund upon cancelation of the subscription with Taxify. If you violate any of the terms and conditions outlined in this agreement we reserve the right to terminate the contract without compensation or refund for any payments outstanding with immediate effect. Taxify may also terminate this contract if we believe the service is being used in a nature which we deem excessive or "out of the ordinary" with comparison to other Taxify users. In addition Taxify reserves the right to terminate your contract at any time with 1 months notice. Should we do so, we will refund any outstanding payment to you. For example if we terminate the service and you have only used 3 months of a 12 month contract, we will refund you 8 months of the upfront payment on a pro rated basis. At the end of the termination of this contract by any party, the user will not be able to access the Taxify system and will not be able to retrieve any data on Taxify.
We are excited to have you in our Taxify family and will be happy discuss or clarify any of these terms if required. Just reach us on the "Contact Us" section of the website!
At Taxify we are proud of being an open and transparent organisation. In this policy we outline how we store and use our Users data. We have done our best to make this policy as easy to read as possible but if there is anything in this document that you need more clarification on please do reach out to our support team and we will do our best to explain.
We respect your privacy and keeping it safe and private is of upmost important to us. Any data that you enter in the Taxify System is owned by you. You grant us a licence to use, store, copy, back up and analyse the data to improve the service we provide to you and our Users. Any information that you insert to our site is stored by our system including your registration details (company and personal names, addresses, contact details etc.). We also may collect data around the usage of our system via Internet Protocalls and or cookies. We collect this data to improve data security and provide the best possible service to our users.
We may contact you on the contact details you have provided from time to time, for example to check your details are up to date or to ask you if the service we are providing is up to your expectations. We may contact you with regards to marketing material (as per the preferences you have indicated on our site) in some instances this may include new feature updates or new products updates from Taxify or from one of our third party partners. We will use the contact details you provide for our technical teams to reach you to solve any problems you may be facing.
We do our best to secure your data and protect your data from unwanted access.
There are instances where we need to share your data with third parties. Some of the examples of when we may need to share your data includes if required or requested by a legal or government authority. In some cases we use third party providers to improve our service to you and as such we provide them with anonymised user analytics to improve our service or help improve our security.
In an order to meet the regulatory requirements in the jurisdictions we operate in we retain users data for as long as the regulation requires. Once you deactivate your account with us we will retain your data in order to contact you about information which may be important to your business. If you have opted out of marketing material being sent to you, then we will of course respect your wishes and not send you marketing material. We will retain your data in line with the country’s laws in which we operate. As Taxify is subject to reporting requirements we retain data to meet our obligations and may use it to help tackle fraud, resolve disputes and to meet any outstanding payment requirements. You may contact us to affirm if the personal data we have with regards to you is accurate and inform us if you wish to update any of the data or request us to delete it.
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